Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition. If the goods/products has been used or damaged by the customer, there will be no refund. Long Farm will not take the reponsibility if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 5-7 days after the confirmation.

Please contact us at <<valeriegan@longfarmmeat.com>> or <<03-3324 5555>> if you have any inquiries or doubts.